Email Support
For general inquiries, technical support, or questions about blur requests
support@iblur.com →We typically respond within 24-48 hours
Frequently Asked
Before reaching out, check our common questions below
Frequently Asked Questions
How long does it take to get my home blurred?▼
Google Street View: Typically 2-5 business days after you submit your request
Apple Maps: Usually responds within 24-48 hours
Note: Approval and processing times may vary based on the service's review process.
Is iBlur really free?▼
Yes! iBlur is completely free to use. There are no hidden fees, subscriptions, or charges. We believe privacy protection should be accessible to everyone.
Do you store my personal information?▼
No! We do not store your personal information on our servers. Your address and email are transmitted directly to the mapping services and used only to send you confirmation emails. We have a strict no-data-retention policy.
Why do I need to manually submit to Google Street View?▼
Google requires users to submit blur requests through their official channels for verification purposes. We provide step-by-step instructions to make this process as easy as possible. This ensures your request is legitimate and processed securely by Google.
Can I request to blur someone else's home?▼
No. You should only submit blur requests for properties you own or have a legitimate interest in. Submitting requests for other people's properties without permission may violate terms of service and could be considered harassment.
What if my request is denied?▼
If Google or Apple denies your request, they will typically explain why. Common reasons include insufficient evidence of privacy concerns or technical limitations. You can submit additional documentation or appeal the decision directly with the mapping service.
Can I undo a blur request?▼
Once a blur is applied, it's typically permanent. Contact Google or Apple directly if you need to request removal of a blur. Keep in mind that they may require verification that you are the property owner.
Which mapping services do you support?▼
Currently, we support:
- Google Street View (manual instructions)
- Apple Maps Look Around (automated email submission)
We're working on adding support for more services in the future!